生效日期 Effective Date: April 2025
树懒翻译社 Transloth Translation Services 尊重并保护您的隐私。本文概述了我们收集、使用、存储及保护您个人信息的方式。
At Transloth Translation Services, we respect and protect your privacy. This policy outlines how we collect, use, store, and safeguard your personal information.
1. 信息收集 / Information We Collect
我们可能会在以下情况下收集您的信息：
- 通过网站提交翻译请求或询价
- 通过电子邮件或在线表单与我们联系
- 上传文件以供翻译
收集的信息可能包括：
- 姓名及联系方式（电子邮件、电话）
- 您提供的翻译文件
- 账单和支付信息（如适用）
We may collect information when you:
- Request a translation quote or service through our website
- Contact us via email or forms
- Upload documents for translation
Collected information may include:
- Your name and contact details (email, phone)
- Documents provided for translation
- Billing and payment information (if applicable)
2. 信息使用 / How We Use Your Information
我们仅为以下目的使用您的信息：
- 提供翻译服务
- 就订单进度与您沟通
- 改进我们的服务体验
- 符合法律和监管要求
We use your information only to:
- Provide translation services
- Communicate regarding your order
- Improve our services
- Comply with legal and regulatory obligations
3. 信息存储与保护 / Information Storage and Protection
- 所有电子文件采用加密方式安全存储。
- 仅授权人员可访问您的资料。
- 翻译完成并交付后，原始文件将被自动、安全地删除，无需您提出额外请求。
- All documents are stored securely with encryption.
- Access is restricted to authorised personnel only.
- Once the translation is completed and delivered, all original documents are automatically and securely deleted without further request.
4. 第三方访问 / Third-Party Access
除非获得您的明确授权、法律要求或为了完成支付处理，否则我们不会将您的个人信息提供给任何第三方。
We do not share your information with third parties unless:
- You give explicit permission
- It is required by law
- It is necessary for payment processing
5. Cookies使用 / Cookies
我们的网站可能使用Cookies以改善浏览体验。您可通过浏览器设置管理Cookies偏好，但禁用Cookies可能影响某些功能。
Our website may use cookies to enhance your experience. You can manage cookie settings in your browser, but disabling cookies may affect site functionality.
6. 您的权利 / Your Rights
您有权随时申请访问、更正或要求删除我们持有的您的个人信息。请联系：
📧 hello@transloth.com
You have the right to access, correct, or request deletion of your personal information. Contact:
📧 hello@transloth.com
7. 政策更新 / Policy Updates
我们可能不时更新本隐私政策，所有更改将公布于本页面，并更新生效日期。
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.